Question 1

What actually is Magna?

Accepted Answer

Magna is an AI workforce for small businesses — eight specialists that answer your calls, follow up with leads, book appointments, send agreements, and keep customers looked after, 24/7. And it's never just software: a real team builds it around your business and keeps it running.

Question 2

What happens after I take the 2-minute check?

Accepted Answer

You get an instant read on where your business could grow. Then, if it looks like a fit, we sit down with you (a real person, no script) to dig into how leads come in, how you follow up, and where time is leaking. From there you get a custom Growth Blueprint — yours to keep either way.

Question 3

How long does setup take?

Accepted Answer

Most businesses are up and running within a couple of weeks. We do the heavy lifting — you mostly answer questions about how your business works, and approve things.

Question 4

Do I need to be technical?

Accepted Answer

No. That's the point. You never build, configure, or maintain anything. If you can answer a phone call about your own business, you can use Magna.

Question 5

When does Magna launch?

Accepted Answer

We launch publicly soon. Right now we're onboarding early-access businesses — which means you get set up before launch, with more hands-on attention.

Question 6

What do the eight specialists actually do?

Accepted Answer

Each one owns a job: answering calls and booking appointments, replying to new leads in seconds, following up until you get an answer, re-engaging leads that went quiet, sending and tracking agreements, requesting and responding to reviews, and keeping your pipeline organized. You'll meet the whole team on the site — they work as one system, not eight separate tools.

Question 7

Does it work with the tools I already use?

Accepted Answer

In most cases, yes. Magna connects to your existing phone number, calendar, website, and the systems you already run on. Part of the setup conversation is mapping exactly what you use so nothing gets disrupted.

Question 8

What does "a real team behind it" mean?

Accepted Answer

It means Magna isn't set-it-and-forget-it software you're left to figure out. Our strategists build your workforce around how you work, watch its performance, tune it, and are there when you want to talk to a human. You get a team, not a login.

Question 9

What if I already have a receptionist or office manager?

Accepted Answer

Great — Magna makes them better, not redundant. It catches the calls they can't get to (nights, weekends, when the line's busy), handles the repetitive follow-up, and hands them clean, organized information instead of sticky notes.

Question 10

Will callers know they're talking to an AI?

Accepted Answer

Magna doesn't pretend to be human, and it doesn't need to — it's fast, polite, and knows your business. Most callers just care that someone picked up, answered their question, and got them booked. That's what happens.

Question 11

What if the AI says something wrong?

Accepted Answer

It's built conservatively: it sticks to what it knows about your business, and when something's outside its lane it takes a message, books a callback, or routes to you rather than guessing. And because a real team monitors your workforce, anything off gets caught and corrected fast.

Question 12

Can it handle my industry's specific questions?

Accepted Answer

Yes — that's why setup starts with a real conversation instead of a form. Your workforce is trained on your services, your service area, your pricing rules, your policies. It's custom-fitted, not a template.

Question 13

What can't it do?

Accepted Answer

It won't do the skilled work you actually sell — it doesn't fix the furnace or file the lawsuit. It handles everything around that work: catching the lead, booking the job, following up, paperwork, reviews, so you can spend your time on the work itself.

Question 14

Is my business and customer data safe?

Accepted Answer

Yes. Your data is used to run your workforce — nothing else. It's not sold, shared, or used to train anyone else's AI. You stay the owner of your customer relationships and your data, full stop.

Question 15

How much control do I have?

Accepted Answer

As much as you want. You decide what Magna handles on its own and what needs your approval first. Many owners start with approvals on, watch it work for a couple of weeks, then loosen the reins.

Question 16

Can I see what it's doing?

Accepted Answer

Always. Every call, message, booking, and follow-up is logged and visible to you — like the morning report on our homepage, but for your real business.

Question 17

What does it cost?

Accepted Answer

Plans start at $999/month, with founding clients getting 50% off for life — $499/month — while we're in preview. Engagements for the full AI workforce are custom from $1,500/month. The free business check tells you the exact number for your business before you commit to anything.

Question 18

Is there a contract or lock-in?

Accepted Answer

No lock-in. If it's not making your business better, you shouldn't pay for it — and we'd rather earn your renewal than trap you in one.

Question 19

What's the catch with the free business check?

Accepted Answer

There isn't one. It takes 2 minutes, there's no payment, and you walk away with practical ideas either way. It's how we learn enough about your business to actually help — and how you find out if we're worth your time.

Question 20

My business is small. Is this overkill?

Accepted Answer

Small is exactly who it's for. Big companies already have front desks, sales teams, and admin staff. Magna gives you that capacity without the payroll.

Question 21

I don't see my industry on the site. Can you still help?

Accepted Answer

Probably, yes. If you've got customers to win and a business to run — calls to answer, leads to chase, appointments to book — the model fits. The 2-minute check will tell you for sure.

Question 22

I've tried software like this before and it just became another thing to manage.

Accepted Answer

Same. That's why we built Magna the way we did: our team builds it, runs it, and tunes it for you. The only thing you have to manage is what to do with the time you get back.

Everything people ask us
before they say yes.

Getting started

How it works

The AI

Your data & control

Pricing & commitment

Is it for me?

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Everything people ask usbefore they say yes.